Author Archives: SSimon

The cable industry has been losing subscribers for various reasons. To fight back and retain a few particular customer segments, MSOs (Multi System Operators) have been experimenting with low-cost programming packages.  And they are now rolling out these packages beyond their local beta markets and … Read More »

SSimon Author: SSimon
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Fun Sock Thursday – Why Not?!


Work environment is critical to me.  One of the first impressions you’ll get of any work environment is when you see what employees wear. Are they all wearing suits and ties? Running shoes, shorts and flip flops? Or maybe simply fun socks… For some people … Read More »

SSimon Author: SSimon
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There are so many ways to communicate with your friends, family, co-workers, and the world. And I’ve used plenty of tools. But a company that’s doing it best across the board, I believe, is Google. I love the integration of my email, calendar, search, documents … Read More »

SSimon Author: SSimon
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It’s hard to avoid social media these days. It’s everywhere and everybody is using it one way or another. Personally, I love it for a few reasons: Stay in touch with family and friends Stay up to date with businesses and causes that I like … Read More »

SSimon Author: SSimon
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A Lot With Little


Everybody is inspired by something. One of the things that inspires me the most is people that do a lot with little. I came across the picture below in a magazine during the soccer World Cup in 2010. I probably looked at it for ten … Read More »


Healthy = Wealthy


Do healthy companies require healthy employees? We think so! We believe that productivity, teamwork, and team morale increase dramatically when employees are healthy, while certain costs for both the company and team members decrease. However, most importantly, we want to be part of improving our … Read More »


The Starbucks Experience – The SWIRE Way


Our team has been working super hard and, since all of us appreciate the little things, SWIRE took the Starbucks experience to the next level. It’s the little things that make a big difference in your day. Since a picture tells a thousand words, see … Read More »

SSimon Author: SSimon
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FREE Drives Me Crazy


Remember the last time you picked up a FREE coupon for something? Maybe even for something you never needed before? I’ve noticed that something happens inside me when I see FREE. It’s hard to describe, but it just feels good. So What’s So Exciting About … Read More »


So what’s customer off-boarding anyway? Customer off-boarding is a process where a customer gets SLOWLY detached from a company, mostly as a result of disappointment and distrust. This process presents a great challenge as well as a tremendous opportunity for companies. Customers raise multiple red … Read More »


The Dilemma of “Keeping Doors Open”


I’ve always tried to cover all my bases and keep as many options as possible in almost everything I’ve done – most people probably do the same. But I’ve always wondered how important keeping all your options or “keeping doors open” really is and whether … Read More »

SSimon Author: SSimon
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